Terms

Terms of service

The basic terms of engaging Macquarie Mediation.

Last updated: May 2026

Macquarie Mediation  ·  ABN 61 697 340 855  ·  Central West NSW

About these terms

These terms apply when you use this website or engage Macquarie Mediation for services. A separate written agreement is signed before any mediation begins.

Services

Macquarie Mediation provides workplace and education mediation services. Nothing on this site is legal advice. Mediation is voluntary, confidential and non-binding until the parties sign a written agreement.

Booking and fees

Fees are set out on the fees page and confirmed in writing before work begins. Payment terms will be provided with your invoice. Subsidised rates are available on request.

Cancellations

Please give at least 48 hours notice to reschedule without charge. Short-notice cancellations may incur a fee, which will always be explained upfront.

Confidentiality

Mediation is confidential, with standard legal exceptions. Full detail is provided in the agreement to mediate.

Liability

Macquarie Mediation acts as a neutral mediator and not as a legal, financial or therapeutic advisor. Parties remain responsible for their own decisions. Liability is limited to the fees paid for the relevant service.

Website use

Content on this website is provided in good faith for general information. It may be updated from time to time.

Contact

Questions about these terms? Reach out via the contact page.