Mediation can feel unfamiliar at first. These resources help make it less so.
Plain-English guides to help you prepare for mediation or talk it through with others.
A simple checklist covering what to think about, what to bring, and what to expect on the day.
Download PDF →A short guide for managers and HR teams on when mediation is the right tool and how to introduce it.
Download PDF →What to do when conversations with your child's school are not going well, and how mediation can help.
Download PDF →What is protected, what is not, and what the limits of confidentiality actually mean in mediation.
Download PDF →Yes. Everything discussed in mediation is confidential, with a few standard legal exceptions (such as risk of harm or child protection). We will explain these clearly before any session begins.
No. Mediation is voluntary. You can take time to think, consult others, or walk away entirely. Nothing is binding unless you choose to sign a written agreement.
That is common and completely valid. We can run the mediation with parties in separate rooms, or on separate video calls, moving between you. You can also bring a support person.
Most matters take one half-day session, sometimes two. More complex situations may need a full day. We will give you a clear estimate after the intake session.
For most situations, yes. Online mediation can feel less confronting for some people, and removes the stress of needing to travel or take significant time off work. We use secure video and run every online session with exactly the same care as an in-person one. If you are outside Central West NSW, online is usually the most practical option, and it works well.
You leave no worse off than you came in. Many parties who do not reach full agreement still leave with a clearer understanding and better communication, which helps later on.
Not usually. Mediation is designed to work without lawyers. If you have legal advice already, you are welcome to check any agreement with your lawyer before signing.
We are based in Central West NSW and travel within the region for in-person sessions. But location is not a barrier. Online mediation means we can work with anyone in Australia, wherever they are. Perth, Brisbane, Darwin, rural Victoria, all fine. You just need a phone or a laptop and somewhere private to sit.